Can I Change My Mobile Number or Email in B9 Game?

Yes, B9 Game makes it straightforward to update your mobile phone number or email address, but certain steps must be followed to ensure security and accuracy.

Why Would You Change Contact Info?

Your mobile number or email may need updating if:

You’ve switched carriers or phone lines.
You’re moving to a new email service.
You wish to enhance security or stay reachable for alerts.

Keeping these details current ensures you receive time‑sensitive notifications or account‑recovery messages.

How to Change Your Mobile Number

According to B9’s official support:

Open the B9 mobile app and log in.
Go to the Profile tab, then select Personal Info.
Locate the Phone number field, enter your new number, and provide the last four digits of your SSN or ITIN.
Tap Confirm.
You’ll receive an OTP (one-time password) via SMS.
Enter the OTP to finalize the change.

B9 will also ask you to upload a selfie with your ID and a handwritten note showing the date and time, verifying your identity.

This extra step helps prevent unauthorized changes.

How to Change Your Email Address

Updating your email in B9 is even simpler:

In the app, visit Profile → Personal Info → Email Address.
Enter the new email.
B9 will send a confirmation email to that address.
Open the email and click the verification link to complete the change.

When complete, all account notifications will redirect to the new address.

Timeline for Updates

Email changes take effect immediately upon verification.
Phone number changes require the OTP and identity documentation, but B9 notes the update happens “right away” after confirmation .

Troubleshooting & Support

If you encounter issues:

Double‑check your entries for typos.
Ensure you provide a clear, current ID and a readable selfie with date/time.
Still stuck? Use B9’s in‑app support or email [email protected] for help (help.bnine.com).

Security Best Practices

Keep your contact info current—you’ll promptly get OTPs and critical notifications.
Always verify changes through B9’s in‑app or email methods.
Use strong, unique passwords and enable biometric logins if available (like Face ID or fingerprint).

Final Takeaway

Changing your mobile number or email in B9 is a secure and well‑defined process:

Phone updates need SSN/ITIN, OTP, and identity verification via a selfie.
Email updates require entering the new address and verifying through a confirmation link.

These steps help protect your account from unauthorized changes while giving you flexibility when your contact details evolve. If anything goes wrong, B9’s customer support is ready to step in.